FAQ
What should I order?
Our specialty is Jerk Chicken, the Jerk Chicken Plate is #1
What is Jerk?
Jerk is a cooking method, in which the meat of your choice is marinated in the form of a dry or wet rub with a mix of hot spices called Jamaican Jerk Spice. OnPointttt uses a combination of both dry and wet.
How can I find out where you are?
You can check our upcoming events here!
We also add additional pop up locations to our social media daily.
CATERING
Do you cater?
Yes! We do it all! You name it and we can do it. For all catering orders please submit an inquiry HERE
What are the minimum requirements for catering events?
Please Contact Us for your specific needs.
How far in advance do I need to book an event?
7 days notice is preferred, however the sooner you book the more likely it is for you to be able to secure your date.
Do I need to secure a parking spot for the truck?
Yes, we require that our customers guarantee parking for the date of the event, within California guidelines. If we are unable to park on-location the day of, catering service will be canceled, and OnPointttt will keep the payment in full.
Does the customer have to provide a permit for the truck to cater the event?
If required for your area, yes.
Do you charge a travel fee?
If your event should occur outside of a fifteen mile radius of our location, a small fee is charged to help cover cost of transportation.
Does the customer need to provide plates, utensils, and napkins?
No, we provide disposable serving dishes, utensils, and napkins for drop off orders and when serving from the truck.
Do you cater to people with food sensitivities?
Yes, the sides are Vegetarian. We hope to expand our menu at a later time with Vegan options.
Is the customer responsible for garbage disposal?
Yes, you must provide garbage cans and remove the trash for disposal at the end of the event. The truck is responsible for trash disposal within the truck only.
Is there a service charge? And is that separate from gratuity?
We add an 18% service charge, which covers our cooking/labor costs, as well as the cost of pulling the truck away from our typical spots.
Gratuity is separate, and is at the customer’s discretion.
What forms of payment do you accept?
Cash, credit cards (3.5% processing fee), business checks, Venmo, Cashapp or PayPal.
**Please note our prices & minimums are subject to change.
When do you need a deposit vs. full payment?
We require a 50% deposit to secure any event.
Payment in full is required 3 days prior to the event.
If the event is canceled:
30+ days prior to the event: full refund
15-29 days prior to the event: 50% refund
4-14 days prior to the event: deposit non refundable
3 days or less prior to the event: full amount retained